The event organizer, Doghouse Murder Mystery, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.

Privacy Policy

Last Updated: June 20, 2026

Doghouse Murder Mystery (“Doghouse,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, retain, and protect personal information when you visit our website, purchase tickets, attend an event, contact us, or otherwise interact with us.

For questions about this Privacy Policy or your personal information, contact us at:

Email: info@doghousemurdermystery.com
Mailing Address: 2240 N Druid Hills Rd NE Suite B, Brookhaven, GA 30329

1. Information We Collect

We may collect the following categories of information:

Contact information, including your name, email address, phone number, and billing address.
Ticket and event information, including the event you select, ticket quantity, attendee names, seating preferences, add-ons, and order history.
Dietary or accommodation information that you voluntarily provide, such as a vegetarian meal selection or other event-related request.
Payment information. Payments are processed through third-party payment providers. We do not store complete payment-card numbers on our own systems.
Communications, including emails, messages, customer-service requests, and feedback you send us.
Technical and usage information, such as your IP address, browser type, device information, pages visited, and interactions with our website or ticketing pages. This information may be collected through cookies or similar technologies.

2. How We Use Your Information

We use personal information to:

Process ticket purchases, payments, refunds, exchanges, and event-related add-ons.
Send order confirmations, event reminders, schedule updates, venue information, and important service notices.
Prepare for your visit, including seating coordination and voluntary meal-selection requests.
Respond to questions, requests, or customer-service issues.
Maintain the safety, security, and functionality of our website, ticketing process, and events.
Improve our events, customer experience, marketing, and operations.
Send promotional emails or other marketing communications when you have opted in or where otherwise permitted by law.
Comply with applicable legal, tax, accounting, and recordkeeping obligations.
Prevent fraud, misuse, or other unlawful activity.

3. How We Share Information

We do not sell your personal information for money.

We may share personal information with trusted service providers that help us operate our business, including:

Ticketing providers, such as Ticket Tailor, to process registrations, issue tickets, and manage event attendance.
Payment processors, such as Stripe, to securely process payments and help prevent fraudulent transactions.
Email, website, analytics, advertising, and technology providers that help us communicate with guests, operate our online services, or understand website performance.
Professional advisers, such as accountants, insurers, attorneys, or auditors, when necessary for legitimate business purposes.
Government authorities or other parties when required by law, subpoena, court order, or to protect the rights, safety, and property of Doghouse, our guests, or others.

We require service providers to handle personal information only as needed to provide services to us or as otherwise permitted by their own applicable privacy terms.

4. Marketing Communications

You may receive marketing emails from Doghouse only when you opt in to receive them or where otherwise permitted by law.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us at info@doghousemurdermystery.com. Even if you opt out of marketing, we may still send you non-promotional messages related to ticket purchases, event changes, safety notices, or customer service.

5. Cookies and Similar Technologies

Our website and ticketing pages may use cookies, pixels, and similar technologies to support essential site functions, remember preferences, measure website performance, and help us understand how visitors use our services.

You can generally control cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of our website or ticketing process.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we will delete it, anonymize it, or securely retain it only as required by law.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Your Privacy Choices and Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information we hold about you. You may also have the right to opt out of certain marketing or data-sharing activities.

To make a privacy-related request, contact us at info@doghousemurdermystery.com with the subject line “Privacy Request.” We may need to verify your identity before responding.

Some information may be retained when necessary to complete transactions, comply with legal obligations, maintain security, or preserve necessary business records.

9. Children’s Privacy

Our website and ticketing services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization.

If you believe a child has provided us personal information without appropriate consent, please contact us at info@doghousemurdermystery.com, and we will take appropriate steps to address the request.

10. Third-Party Services and Links

Our website, ticketing pages, emails, or social-media channels may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties.

We encourage you to review the privacy policies of any third-party service before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. The updated version will be posted with a revised “Last Updated” date.

12. Contact Us

For questions, concerns, or privacy requests, contact:

Doghouse Murder Mystery
2240 N Druid Hills Rd NE Suite B, Brookhaven, GA 30329
info@doghousemurdermystery.com
+14703284987

Before publishing, replace the bracketed contact details and remove any service-provider category you do not actually use. A Georgia attorney should review the final version, especially once you add analytics pixels, SMS marketing, or a separate membership program.